INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What types of electrical goods do you supply?

We supply a wide range of electrical items including lighting solutions, switches, wiring, breakers, panels, appliances, and industrial electrical equipment.

Do you supply both retail and wholesale?

Yes, we cater to both individual customers and bulk orders for businesses, contractors, and institutions.

Where are you located?

Our retail shop is located in R3M8+6CQ Defence Housing Authority, Karachi. We also offer delivery services across Pakistan.

How can I place an order?

You can place an order by visiting our shop, contacting us via phone/WhatsApp, or through our online store (if applicable).

What payment methods do you accept?

We accept cash, bank transfers, mobile wallets, and other secure payment options.

Do you offer credit facilities for contractors or regular buyers?

Yes, we provide credit terms for trusted partners and long-term clients. Please contact us for eligibility details.

Do you provide delivery services?

Yes, we provide delivery within Karachi and can arrange nationwide courier services for bulk orders.

How long does delivery take?

Local deliveries usually take 1–2 business days, while nationwide shipping may take 3–5 working days depending on location.

What are the delivery charges?

Delivery charges depend on order size, weight, and location. Free delivery may apply for large orders within Karachi.

Are your products original and branded?

Yes, we only deal in 100% genuine, high-quality products from trusted brands.

Do your products come with a warranty?

Most of our products come with a manufacturer’s warranty. Warranty details vary by product.

Can I return or exchange an item?

Yes, items can be exchanged or returned within 7 days if unused, undamaged, and in original packaging.

Do you provide installation services?

We can connect you with trusted electricians and contractors for installation, depending on your needs.

Can I request a quotation for bulk orders?

Absolutely! Contact us with your requirements and we’ll provide a detailed quotation.

How can I get in touch for support?

You can reach us via phone, WhatsApp, email, or by visiting our shop. Our support team is always ready to assist.

INFORMATION ABOUT US

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